Supply Chain & Operations Management

This course develops an understanding of how design process, lean thinking, flow throughput, and metrics can be applied to a company’s strategic, tactical, and operational decisions. The course examines methods of measuring, comparing, and using data to understand and implement required and advantageous changes. Changes to the structure and utilization of the supply chain are related to gaining and sustaining a competitive advantage. This course develops sustainable business practices through the accurate measurement, analysis, and application of metrics and data to business decisions.

The scope of logistics continues to change and grow and covers a wide range of different topics. In this book, we discuss key aspects of supply chain philosophy and practice but also focus on the detailed elements of distribution and logistics. In addition, the course attempts to reflect the general principles of logistics and distribution that can be applied in any country throughout the world, recognizing that in some instances there are practical differences that cannot be generalized effectively. The course also deals with logistics managers’ quest to improve service and reduce cost while reducing the environmental impact, as well as keeping them aware of the many different facets of logistics and the supply chain. The course describes the key components of logistics – transport, inventory, warehousing – that have been fundamental elements of industrial and economic life for countless years. However, these components and their sub-functions were treated as individual elements and rarely as part of a bigger and broader concept whereby they are connected to provide the means to an end. That end is the satisfactory supply of goods or products to a customer at an acceptable time and an acceptable cost.

Efficiencies are derived from optimal warehouse design and layout including the reduction of inefficient moves, reduced damages, and improved employee working conditions. This course looks at the complexity of matching the optimal inventory and materials management to ensure that the proper balance between production and capacity is reached. Students examine the inter-relationship with planning, procuring, storing, and providing the appropriate material of the right quality and quantity at the right place and time. The cost of storing, security, and handling freight along with the risk of damage, pilferage, and obsolesce all impact the balance of inventory and material management.

This course introduces students to the different modes of transportation that can be used individually or in various combinations to ensure freight is transported in the most efficient and effective means from shipper to receiver. Students learn the strengths and limitations of each mode of transportation to use that information to make recommendations and decisions that increase utilization and operational efficiencies.

This course introduces students to the need for business continuity planning. Supply Chain Management practices have evolved toward more lean process approaches to reduce waste within the overall supply chain. Concepts such as just-in-time, virtual inventory, supplier rationalization, and reductions in the number of distribution facilities have reduced total supply chain costs, but the result has been increased risk. In this course, students are introduced to risk management tools and techniques used to limit risk affecting the quality and financial performance of organizations.

Owners and Operators of warehouses, third-party logistics firms and distribution centres frequently encounter space constraints, productivity gaps, and higher than necessary costs due to poor warehouse design. In this course the students are introduced to several analytical and assessment tools used to determine optimum warehouse layout. Topics such as facility and operation assessment planning and site selection, cross docking systems, and warehouse management software are covered.

This course lays the foundation of international trade, by reviewing its remarkable growth since the mid-twentieth century, as well as identifying the “main players” in world trade. An important foundation of this course is to understand the nature of international trade and why it is beneficial to countries. It therefore reviews the traditional trade drivers: cost, competition, market, and technology, as well as the main theories of international trade: the classic absolute advantage, comparative advantage, and factor endowment theories, but also the International Product Life Cycle, and the cluster theory. The course discusses Infrastructure and Logistics, which vary throughout the world. Some countries have major infrastructural deficiencies, but other developed portions of the world enjoy state-of-the-art capabilities of conducting international trade. In addition, the course also discusses and examines the terms of Logistics like Incoterms® rules and their relationship to the obligations of exporters and importers in shipping products. The course also provides information on different modes of transportation, packaging of goods, logistics security, procedures of customs and regulation of clearance of freight.

The course has a single, unrelenting, and proven message: driving replenishment execution through materials requirements planning (MRP)-dependent demand network with today’s high levels of forecast inaccuracy. This inaccuracy inevitably leads to unbalanced inventories that cause supply chain and production instability, or variability, as schedules frequently have to be amended to prevent service issues. Inaccurate forecast leads to the development of excessive inventories, excessive lead times and necessitates the use of unplanned capacity. However, adoption of the Demand-Driven Supply Chain Management (SCM) approach, especially in ‘make to stock’ supply chains, allows planned service levels to be achieved from half the average inventories, with far higher overall equipment effectiveness (OEE) and significantly shorter lead times. Demand-Driven SCM can be applied in all supply chain configurations (ex. ‘make to stock’, ‘make to order’, etc.) and is not a new or a highly expensive ‘black box’ IT solution. It is an ‘end to end’ supply chain replenishment process with an impregnable rationale that is being quietly implemented by increasing numbers of companies with leaders who have recognized that this way of working can now be robustly adopted across complex networks using low-cost SaaS. The course explains a better way to run a supply chain and spend more time generating real business value for the company and learning new ways of working – that will contribute to your continuous professional development, expertise, and value in the job market.

Horngren’s Accounting presents the core content of the accounting course in a fresh format designed to help today’s learners succeed. The often difficult and intimidating topics in introductory accounting courses are reinforced with a wide variety of exercises and problems allowing students to practice similar questions many times until the concepts are clear. The course will be delivered with ease using any delivery method–traditional, self-paced, or online–and students will learn and practice accounting in a variety of ways that meet their learning needs and study preferences. In addition, my accounting lab provided a pathway to online homework, tutorials, and assessment programs designed to engage students and improve results. Within its structured environment, the course permits will allow students to practice what they learn, test their understanding and pursue a personalized study plan that helps them to better absorb course material and understand difficult concepts.

The course overviews common uses for computers and information systems, explains the difference between computer literacy and information literacy, and then reviews transaction-processing systems as one of the earliest applications of information systems. The course discusses the components of a management information system (MIS), including data, databases, processes, and information, and then delves into how information systems relate to information technologies.

This course introduces students to the different tools and techniques to effectively manage projects and operational processes. The course follows the methodology of managing projects as recommended by the Project Management Institute (PMI). The topics cover many of the project management knowledge areas, in addition to the tools and techniques that are used for managing projects successfully. The course also provides an understanding of the processes involved in manufacturing industries and the service sector. It includes a substantial module on designing and managing operations, inventory management, short-term planning, and quality management.

The course incorporates some of the latest research in brain-based learning and cognitive psychology and the corresponding learning strategies that are supported by these findings. In addition, the course has been updated to be particularly responsive to the distinctive issues and pressures of today’s post-modern students.

This course introduces students to the different tools and techniques required to effectively manage quality to achieve excellence in organizational and project settings. The topics cover a variety of technical subjects related to quality management including continual process improvement, statistical process control (SPC), Six Sigma, Lean, Lean Six Sigma, and benchmarking. In addition, students will gain an understanding of the relationship between “people aspects” and total quality management leading change, employee empowerment, training, team building/teamwork, and conflict management.

This course introduces students to the different tools and techniques required to effectively manage all phases of the contract management process. The topics cover a variety of subjects related to contract management including negotiation, contract administration, the project procurement process, lead time compression, price, total cost of ownership (TCO) and public sector procurement. In addition, students will gain an understanding of the relationship between project contract management and areas such as quality and corporate social responsibility (CSR).

The capstone project is admissible for use as a direct result of the current impact of the COVID-19 pandemic situation. It is intended to provide a practical experience to the students after the completion of their Supply Chain Program. The program can also be used as a replacement for the practicum component for this program. The capstone project would provide the hands-on experience to the students and allows the students to conceptualize the classroom learning of the concepts to the real-world application.

Students will work under the direct supervision of an industry mentor. To assist students as they prepare for the transition from post-secondary education to the world of work or, in the case of those re-training for a new career, to introduce students to their new area of employment. 

To graduate, you must pass all course modules with at least a 65% grade, maintain good attendance, and complete the practicum with a positive evaluation from your host company.

Yes, the program includes written exams, practical assessments, and a capstone project where you’ll apply your skills to real-world challenges.

You’ll need a computer for online components, a USB drive for file storage, and general supplies such as notebooks, binders, and pens.

The practicum placement provides hands-on experience in a professional supply chain setting, allowing you to practice your skills and build industry connections.