Healthcare Office Assistant

This is an entry-level course to introduce students to computers, technology, the internet, and Microsoft Windows. Students will also be introduced to correct keyboarding techniques.

The objective of this module is to introduce students to the basic commands, functions, and capabilities of MS Word. It is designed for computer users who are new to word processing.

The objective of this module is to introduce students to the basic commands, functions, and capabilities of MS Excel. It is designed for computer users who are new to word processing.

This is an entry-level course to introduce students to Microsoft Outlook, including email, calendar, and customizing functions.

The main objective of this course is to introduce students to the intermediate functions and capabilities of MS Word. It is designed for computer users who are familiar and comfortable with Microsoft Word.

Students will begin with a quick review of the basic operations of Microsoft Excel, and then move to some of the more advanced functions of Excel. 

This course works through specific tasks needed to work in a hospital setting as a unit clerk or in other admin roles such as in the admitting department.

Business Communication Essentials integrated learning system helps you develop your communication skills so you will be prepared for the workplace. The features of the text will help you learn and apply the communication skills needed for a successful career.

This course helps students achieve the highest level of professionalism when conducting business. With a clear communication model that helps students professionally analyze and react to any sort of business situation, this course stresses the importance of etiquette in successful entrepreneurial practices.

Healthcare Office Procedures: Students will be introduced to the practical duties of the Healthcare Office Assistant, including an understanding of the teamwork structure within the healthcare industry.  

Medical Transcription & Typing Skills: This module instructs the students on how to transcribe samples of different medical reports and letters produced and dictated by physicians. Students learn the standard formats for each report and take responsibility for transcribing the content of the tapes provided.  

Medical Billing Terminology: This module provides instruction in the Medical Services Plan (MSP), WCB, and ICBC (the insurers that provide physicians with their fees). The Smart Series billing program is used. The principles are easily transferred to other billing programs that the office assistant may encounter in the healthcare office.

Understand the common medical words used by doctors and nurses so you can communicate and keep records accurately.

Students are introduced to structures of the oral cavity, their function, types of occlusion, tooth numbering methods, and a variety of dental administrative functions including treatment planning and dental scheduling.

Designed for persons interested in management and/or supervision. It develops an understanding of significant human resource management processes and systems utilized in today’s business and government organizations. Employment-related legislation and current human resource management issues are surveyed. Topics cover human resource management processes with some emphasis on the practical application of the techniques studied.

Prepare yourself for job hunting with tips on writing resumes, preparing for interviews, and finding jobs in healthcare.

This course will provide opportunities for industry certificate workshops like Industry Certifications – First Aid & CPR, and WHMIS.

Use what you’ve learned in a real healthcare setting to gain hands-on experience and make professional connections.

No, you don’t need any prior healthcare experience. The program teaches all the skills you need from the ground up.

Yes, the program includes First Aid and CPR certifications, which are important skills in healthcare settings.

Yes, the program includes both written exams and practical assessments to test your knowledge and skills in real-life scenarios.